WhatsAppLive – Add yours now!
SMSLive – Working Seamlessly
IM
Live – Working Seamlessly
MessengerBeta – System Ready
InstagramBeta – System Ready
LinkedInAlpha – Testing in XAPP
XAPP Free is the perfect starting point for individuals who want to centralize messaging without giving up their personal number. Combine SMS, WhatsApp and other channels into a clean, unified inbox and take back control of your conversations.
Built for professionals and small teams who need to collaborate on conversations. XAPP Premium introduces agent control, message assignment, and real accountability — all inside the same unified inbox.
Designed for teams and businesses that rely heavily on WhatsApp. XAPP Premium+ gives you full control over message queues, smart routing, and SLA-grade performance — all from one WhatsApp number or multi-channel accounts.
| Product | XAPP Free |
XAPP Premium |
XAPP Premium+ | |
|---|---|---|---|---|
| Mode | Zero Queue | Fixed Queue | Flexi-Queue | Smart Queue |
| Channels | Available: WhatsApp, SMS, Facebook Messenger, Instagram, LinkedIn, IM | Coming Soon: Slack, Kakao Talk, Telegram, X (Twitter), Discord, Google Chat, Signal, WeChat, Viber | Available: WhatsApp, SMS, Facebook Messenger, Instagram, LinkedIn, IM | Coming Soon: Slack, Kakao Talk, Telegram, X (Twitter), Discord, Google Chat, Signal, WeChat, Viber | WhatsApp - more channels coming soon | WhatsApp - more channels coming soon |
| Channel Accounts | Multiple to Single Agent | Multiple to Basic Queue | Multiple to Single Queue | Single to Multi-Queue |
| Account Identification | ✅ | ✅ | ✅ | ✅ |
| Message Encryption | ✅ | ✅ | ✅ | ✅ |
| Media Security | Token | Token | Token | Token |
| Ticket Style Threads | ❌ | ❌ | ✅ | ✅ |
| Queues | ❌ | Single | Single Queue | Multi-Queue |
| Steps | ❌ | ❌ | ✅ | ✅ |
| Agent Log In | ❌ | ❌ | ✅ | ✅ |
| Agents | Single | Multiple | Multiple Per Step | Multiple Per Step |
| Agent Selection | ❌ | All, Priority, Sequential, Random | Priority, Sequential, Random | Priority, Sequential, Random |
| CRM Contact Lookup | ❌ | ❌ | ✅ | ✅ |
| CRM/AI Queue Logic | ❌ | ❌ | ❌ | ✅ |
| Message Visibility | All to User | All to All Agents | By Agent | By Agent |
| Message Notifications | ✅ | ✅ | ✅ | ✅ |
| Message Alerts | ❌ | ❌ | ✅ | ✅ |
| Close Dispositions | ❌ | ❌ | ✅ | ✅ |
| Agent Transfer | ❌ | ❌ | ✅ | ✅ |
| Auto Download | ❌ | ❌ | ✅ | ✅ |
| Manual Download | ❌ | ❌ | ✅ | ✅ |
| Purge Control | ❌ | ❌ | ✅ | ✅ |
| Admin Control | ❌ | ✅ | ✅ | ✅ |
| Stats / MDR | ❌ | ✅ | ✅ | ✅ |
| Agent Log | ❌ | ❌ | ✅ | ✅ |
| Notes | Basic Multi-Channel– Single User sees all messages and replies | Basic Multi-Channel message flow for multi-agent visibility | Advanced multi-step single queue & message thread solution | Multi-Queue, Message thread solution from a single WhatsApp Account |
“I used to miss messages all the time on WhatsApp. Now, with XAPP, every message gets answered — and I can finally switch off at night.”
– Jared D., Consultant
“Our VA team handles over 50 clients on one WhatsApp number thanks to Smart Queues. Game changer.”
– Ana P., VA Agency Owner
“The virtual number lets me keep my real number private and still chat on WhatsApp. Love the control.”
– Lyn M., Freelancer
XAPP is built to keep your messages, metadata, and communication history safe. Whether you're an individual, a professional, or a business, you can trust that your data stays private — always.
Don’t want to share your personal number while working online? With XAPP, you can add a dedicated virtual mobile number that works with SMS, WhatsApp and other channels — instantly.
