Master Every Message — From Freelancers to Teams, We’ve Got You Covered.
XAPP is your all-in-one messaging platform designed to bring order, clarity, and power to your everyday communication. Whether you're managing chats from SMS, WhatsApp, or other channels — XAPP centralizes it, enhances it, and gives you complete control across teams, devices, and workflows.
Perfect for individuals and freelancers. Centralize your messages, keep your number private, and manage basic communication seamlessly.
Unlock team capabilities and message routing logic. Ideal for businesses ready to handle inbound leads with better structure.
The ultimate solution for BPOs, service teams, and large orgs. Offers multi-queue logic, AI/CRM-based routing, and message tickets.
Aggregate messages from SMS, WhatsApp, Instagram, Facebook Messenger, and more — into one unified inbox.
Manage messages from multiple social accounts per platform and distribute across agents with flexible routing.
Transform chats into closable support threads. Assign queues using CRM logic or AI, just like a call center.
All messaging is encrypted. Media is tokenized for access control. Secure and private by design.
Track team activity, agent performance, and messaging history with full visibility and exportable reports.
Quick onboarding, agent state management, and full admin control — no IT department required.
WhatsAppLive – Add yours now!
SMSLive – Working Seamlessly
MessengerBeta – System Ready
InstagramBeta – System Ready
LinkedInAlpha – Testing in XAPP
TelegramComing Soon
SlackComing Soon
SignalComing Soon
WeChatComing Soon
ViberComing Soon
DiscordComing Soon
XAPP Free is the perfect starting point for individuals who want to centralize messaging without giving up their personal number. Combine SMS, WhatsApp and other channels into a clean, unified inbox and take back control of your conversations.
Built for professionals and small teams who need to collaborate on conversations. XAPP Premium introduces agent control, message assignment, and real accountability — all inside the same unified inbox.
Designed for teams and businesses that rely heavily on WhatsApp. XAPP Premium+ gives you full control over message queues, smart routing, and SLA-grade performance — all from one WhatsApp number or multi-channel accounts.
| Product | XAPP Free |
XAPP Premium |
XAPP Premium+ | |
|---|---|---|---|---|
| Mode | Zero Queue | Fixed Queue | Flexi-Queue | Smart Queue |
| Channels | Available: WhatsApp, SMS, Facebook Messenger, Instagram, LinkedIn | Coming Soon: Slack, Kakao Talk, Telegram, X (Twitter), Discord, Google Chat, Signal, WeChat, Viber | Available: WhatsApp, SMS, Facebook Messenger, Instagram, LinkedIn | Coming Soon: Slack, Kakao Talk, Telegram, X (Twitter), Discord, Google Chat, Signal, WeChat, Viber | WhatsApp - more channels coming soon | WhatsApp - more channels coming soon |
| Channel Accounts | Multiple to All Agents | Multiple to Basic Queue | Multiple to Single Queue | Single to Multi-Queue |
| Account Identification | ✅ | ✅ | ✅ | ✅ |
| Message Encryption | ✅ | ✅ | ✅ | ✅ |
| Media Security | Token | Token | Token | Token |
| Ticket Style Threads | ❌ | ❌ | ✅ | ✅ |
| Queues | ❌ | Single | Single Queue | Multi-Queue |
| Steps | ❌ | ❌ | ✅ | ✅ |
| Agent Log In | ❌ | ❌ | ✅ | ✅ |
| Agents | Multiple | Multiple | Multiple Per Step | Multiple Per Step |
| Agent Selection | All | All, Priority, Sequential, Random | Priority, Sequential, Random | Priority, Sequential, Random |
| CRM Contact Lookup | ❌ | ❌ | ✅ | ✅ |
| CRM/AI Queue Logic | ❌ | ❌ | ❌ | ✅ |
| Message Visibility | All Agents | Per Agent | Per Agent | Per Agent |
| Message Notifications | ✅ | ✅ | ✅ | ✅ |
| Message Alerts | ❌ | ❌ | ✅ | ✅ |
| Close Dispositions | ❌ | ❌ | ✅ | ✅ |
| Agent Transfer | ❌ | ❌ | ✅ | ✅ |
| Auto Download | ❌ | ❌ | ✅ | ✅ |
| Manual Download | ❌ | ❌ | ✅ | ✅ |
| Purge Control | ❌ | ❌ | ✅ | ✅ |
| Admin Control | ❌ | ✅ | ✅ | ✅ |
| Stats / MDR | ❌ | ✅ | ✅ | ✅ |
| Agent Log | ❌ | ❌ | ✅ | ✅ |
| Notes | Basic Multi-WhatsApp message flow – All Agents see all messages and replies | Basic Multi-WhatsApp message flow with Agent Message Selection | Advanced multi-step single queue & message thread solution | Multi-Queue, Message thread solution from a single WhatsApp Account |
“I used to miss messages all the time on WhatsApp. Now, with XAPP, every message gets answered — and I can finally switch off at night.”
– Jared D., Consultant
“Our VA team handles over 50 clients on one WhatsApp number thanks to Smart Queues. Game changer.”
– Ana P., VA Agency Owner
“The virtual number lets me keep my real number private and still chat on WhatsApp. Love the control.”
– Lyn M., Freelancer
XAPP is built to keep your messages, metadata, and communication history safe. Whether you're an individual, a professional, or a business, you can trust that your data stays private — always.
Don’t want to share your personal number while working online? With XAPP, you can add a dedicated virtual mobile number that works with SMS, WhatsApp and other channels — instantly.
